FAQ

If you don't see an answer to your question, you can send us an email at sales@simoncharles.com

It can be surprising how cheap it is to sell at auction. Don’t take our word for it, give us a call and speak to one of our dedicated colleagues for a full quote and gauge for yourself.

The majority of our auctions run for 7 days. There have been very rare occasions when we have extended this for special types of lots, such as charity auctions.

Once the auction is finished, you will receive a self-billing invoice within 7 days of auction close with a breakdown of selling prices, VAT & commission. Payment will be made into your account via BACS.

No, it’s been our experience that reserves hinder the bidding process and cause lots to sell for less than they are worth. All lots begin with a starting bid of £1.

No, we accept all volumes of stock just give us a call and we’ll explain the storage options we have available and how we can accommodate your products.

All outbound customer needs are fulfilled by our in-house customer fulfilment teams. While some of our lots are available for postage via DPD or Royal Mail, the majority are available by collection only either by the customer or a customer designated courier service.

This is an extremely rare occurrence for Simon Charles, but when it does happen, any unsold items are automatically added to the next available auction of that category.

No, all stock is sold without a guide price.